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Terms of Service

Last updated: December 2024

Agreement to Terms

By accessing and using the DropOils website (dropoils.com), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

Use of Our Website

You may use our website for lawful purposes only. You agree not to:

  • Use the site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the website
  • Use automated systems to access the site without our permission
  • Transmit any viruses, malware, or harmful code
  • Collect or harvest any personal information from other users
  • Interfere with the proper functioning of the website

Products and Orders

Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, or error-free. Essential oil effects may vary between individuals.

Pricing

All prices are displayed in USD and are subject to change without notice. We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.

Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.

Payment

We accept major credit cards and other payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method. All payments are processed securely through our third-party payment processors.

Shipping and Delivery

  • Orders are typically processed within 1-2 business days
  • Shipping times vary based on destination and selected shipping method
  • Risk of loss passes to you upon delivery to the carrier
  • We are not responsible for delays caused by carriers, customs, or events beyond our control

Returns and Refunds

Return Policy

We accept returns within 30 days of delivery under the following conditions:

  • Products must be unopened and in original packaging
  • You must contact us to initiate a return before shipping
  • Return shipping costs are the responsibility of the customer unless the return is due to our error

Refunds

Refunds will be processed within 5-10 business days after we receive and inspect the returned items. Refunds will be issued to the original payment method.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost.

Product Safety and Use

Essential oils are potent substances and should be used with care:

  • Always dilute essential oils before applying to skin
  • Perform a patch test before first use
  • Keep out of reach of children and pets
  • Consult a healthcare provider before use if pregnant, nursing, or have medical conditions
  • Do not ingest essential oils unless specifically labeled for internal use

We provide general guidance on essential oil use, but this should not be considered medical advice. Always consult qualified healthcare professionals for medical concerns.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of DropOils or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Limitation of Liability

To the maximum extent permitted by law, DropOils shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or other intangible losses
  • Personal injury or property damage resulting from product use
  • Any errors or omissions in website content
  • Unauthorized access to or alteration of your data

Our total liability shall not exceed the amount paid for the product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless DropOils and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved in the courts of competent jurisdiction.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: info@dropoils.com

DropOils

Premium essential oils for your wellness journey. 100% pure, therapeutic grade quality.

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